TVRC provides the broadest range of Interactive Patient Systems in the U.S. by developing and deploying solutions that actively involve the patient and family in the care process.  The company’s bedside applications, audio/visual products and services to the healthcare industry enhance the patient care experience, reduce the burden on nurses, and provide staff and patient education as well as verification and reporting.  TVRC has partnered with more than 400 facilities during its 50-plus years in the industry.

“Our latest technology brings the most advanced solutions to healthcare and the patient room,” said Samir Batra, TVRC national practice leader for patient services.  “Learn360 Health has brought together the leading Patient Entertainment and Education producers into one easily accessible digital library ensuring we can deliver the highest quality content to the patient.”

Learn360 Health is the first single-source digital content provider of Patient Education, Relaxation, Entertainment and Pediatric K-12 Education Services.  The Learn360 Health platform digitally delivers high quality content from top education and entertainment producers including Health Nuts Media, Krames StayWell, Milner-Fenwick, The Window Channel, MedCalm, Fox Studios and A&E Television Networks.  Additionally, Learn360Health’s Pediatric Education Services solutions allow students to continue their classroom education during long-term illnesses or absences from school.

“We are proud to partner with TVR Communications to bring our large and diverse, high-quality content library to the bedside,” said Ed Murphy, VP business development and marketing for Learn360 Health.  “Our ability to simplify content delivery to hospitals, provide the most aggressive refresh policy in the industry and extend the classroom to the bedside allows TVR Communications to focus on providing a superior in-room experience.”

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About TVR Communications:

TVR Communications has been enhancing the patient experience for over 60 years, providing Interactive Patient Systems and related services to millions of patients and 400+ hospitals.  TVR Communications’ pCareTV interactive systems deliver personalized education content, on-demand entertainment, real-time utilization reporting and in-stay feedback that improves Quality Outcomes, HCAHPS, and Meaningful Use compliance.

For more information, visit www.tvrc.com.

About Learn360

With an extensive library of digital video titles and online resources, Learn360 gives educators and students the power to meet and exceed 21st century educational expectations. Setting a superior standard of quality for video streaming, Learn360 delivers the rich resources educators need to bring standards-based and differentiated instruction to students everywhere.

Learn360Health is the only single-source solution provider of Patient Education & Relaxation, Entertainment, and Pediatric K-12 Educational Services. As the first service to bring together both premier entertainment and education producers, Learn360Health works with you to deliver the highest level of patient satisfaction.

Learn360 and Learn360Health are divisions of AIM Education, Inc. To learn more, visit www.Learn360Health.com. For more information, or to sign up for a free 30-day trial, visit www.learn360.com.

The Beryl Institute is the global community of practice and thought leader on improving patient experience in healthcare.  Advisory board members will provide insights and input on the direction of the Institute, review current resources and offer suggestions on new opportunities and areas of focus. “These leaders have a finger on the pulse of the critical issues influencing patient experience efforts,” said Jason Wolf, executive director of The Beryl Institute. “This is a true practitioner board that will ensure the Institute maintains its focus on the most important topics for healthcare patient experience leaders.”

“Mr. Batra’s involvement in this advisory board is a reflection of TVRC Communications’ commitment to improving the overall healthcare experience for their hospital customers. Continually working to deliver an exceptional patient experience is a priority for TVR Communications.  The resources and sharing provided by The Beryl Institute ensure the facility has the latest research and best practices on this critical topic,” said Frank Forte, Vice President of Business Development for TVRC.

Mr. Batra currently serves as the Director of Business & Product Strategy for TVR Communications.  He is a qualified healthcare professional with over 10 years of experience in Healthcare Consulting, Healthcare Market Research and Healthcare Technology. He has led process improvement and strategy initiatives in areas such as Interactive Patient Care Technology, Patient Satisfaction, Workforce Development, Labor Cost Reduction, and Imaging Service Line Growth at hospitals across the country.

At TVR Communications, Mr. Batra also serves as the National Practice Leader for Patient Services and provides strategic healthcare (patient experience) direction for product development, manages all relationships and partnerships with TVR Communications’ growing list of content providers and is actively involved in the client relationship model.  Prior to joining TVR Communications, Mr. Batra worked with GetWellNetwork, Computer Sciences Corporation, and The Advisory Board Company. Mr. Batra holds a BS in Business Management (Finance) from Purdue University’s Krannert School of Management.

Advisory board members are current patient experience leaders or individuals with significant expertise in the area of service excellence or patient experience in healthcare. For more information on The Beryl Institute Patient Experience Advisory Board and a complete list of members, visit http://theberylinstitute.site-ym.com/?page=ADVBOARD.

About TVR Communications:

TVR Communications provides interactive patient systems that enhance the patient experience and improve healthcare provider outcomes.  TVR Communications delivers information, education and entertainment that give patients and staff control over the care process – in the home or at the bedside.

For more information, visit www.tvrc.com

About The Beryl Institute:

The Beryl Institute serves as the professional home for stakeholders who recognize that the patient experience is an essential element in the execution and evaluation of health care performance. The Institute is committed to improving the patient experience by serving as a reliable resource for shared information and proven practices, a dynamic incubator of leading research and new ideas, and an interactive connector of effective leaders and dedicated practitioners. The Institute is uniquely positioned to develop and publicize cutting-edge concepts focused on improving the patient experience, touching thousands of healthcare executives and patients.

The Beryl Institute defines the patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.

You can follow The Beryl Institute on LinkedIn, Facebook, and Twitter (@berylinstitute) or visit

The Beryl Institute website, www.theberylinstitute.org.

With the partnership, TVRC will expand its patient interactive services to now include in-room video calling — using the popular Skype service over television — via the telyHD video calling system. A powerful, all-in-one solution, telyHD provides friends and family the ability to connect face-to-face with patients from any Skype-enabled device. TVRC will first deploy the telyHD video calling solution in hospital newborn facilities, so proud new parents can instantly introduce their newborns to loved ones anywhere in the world.

“We are very excited about our partnership with Tely Labs and what it means for our clients,” said Frank Forte, VP of Business Development for TVRC. “We can now offer a high-definition video calling solution which will greatly enhance both the patient-care experience and their overall well-being. telyHD video calling allows patients to interact with anyone, anytime, anywhere, which enables patients a new way to communicate with those who matter most.”

Designed to allow consumers to experience free Skype video calling with the bonus of big-screen impact and high-definition clarity, telyHD brings the experience of how people connect and communicate to a new level. Unlike traditional computer-based web cameras, telyHD is designed to accommodate entire rooms, with a wide-angle camera that zooms, pans and tilts to capture a room and all its participants. In hospital rooms, telyHD gives patients the ability to connect face-to-face with family and friends worldwide — in an easy, natural and more social way. Anyone on Skype can receive the telyHD video call, whether using Skype on a computer, tablet or smartphone, and can enjoy the improved telyHD video regardless of whether they have their own telyHD system.

“We are extremely pleased that one of telyHD’s first partnerships is with TVRC, a pioneer in interactive patient care technology,” said Sreekanth Ravi, CEO of Tely Labs. “Beyond the consumer living room, the hospital room is exactly the type of setting in which telyHD can showcase the power of video calling and the ways in which it can enhance the lives of those using it.”

About TVRC TVR Communications (TVRC) provides the broadest range of interactive patient services in the United States. TVRC develops and deploys interactive patient services solutions that actively involve the patient and the family in the care process. The company’s bedside applications, audio/visual products, and services to the healthcare industry enhance the patient care experience, reduce the burden on nurses, and provide staff and patient education as well as verification and reporting. TVRC has partnered with more than 400 facilities during its 60-plus years in the industry. For more information, visit www.tvrc.com .

About Tely Labs Founded in 2010 by the successful entrepreneurial team Sreekanth Ravi (president and CEO) and Sudhakar Ravi (CTO), Tely Labs is a pioneer in developing simple, affordable next-generation entertainment and communications systems that fundamentally change the way consumers communicate across the globe. The company’s flagship product, telyHD, will be publicly unveiled at CES 2012 in Las Vegas. Built on the fast-growing Android OS and Skype software, telyHD delivers full HD Skype video calling to the living room on an HD TV allowing everyday consumers to experience free Skype video calling with big-screen impact and high-definition clarity. Tely Labs is based in Menlo Park, California. Visit us on the web at www.tely.com/ .

The Guest WiFi Solution will allow patients and guests to connect to the Internet wirelessly from any device, as well as access the entertainment and education features of the existing pCareTV system. The entire WiFi system will be monitored, maintained and supported by TVRC, which will allow the hospital’s IT staff to focus on more critical IT systems. The pCareTV system integrates well with the hospital’s patient EMR system to provide documentation and verification of the delivery of education and prescribed content to patients, which improves quality and lowers costs.
Inspire WiFi is a nationwide leader of WiFi solutions for healthcare, residential and hospitality, with customers ranging from Montefiore Medical Center in Bronx, NY, to Disney Vacation Clubs. Their 24×7 US-based Tech Support Team will handle the support calls for pCareTV users.

TVR Communications (TVRC) provides the broadest range of interactive patient services in the United States. TVRCdevelops and deploys interactive patient services solutions that actively involve the patient and the family in the care process. The company’s bedside applications, audio/visual products, and services to the healthcare industry enhance the patient care experience, reduce the burden on nurses, and provide staff and patient education, as well as verification and reporting. TVRC has partnered with more than 400 facilities during its 50-plus years in the industry.\

Keith Washington, CEO of TVR Communications, stated, “Our customers have been asking for low-cost reliable internet solutions, so we were pleased to partner with an industry leader such as Inspire WiFi. We are always looking for ways to add value for our customers to our already robust patient education and entertainment solutions. Access to the internet from the patient bedside to support the growing number of mobile devices, applications, and content options makes WiFi the ideal method for delivering a turn-key solution for our customers. Inspire WiFi provided us with a great tool to accomplish those goals.”

Steven Scheck, Vice President of Inspire WiFi, added, “We are excited to partner with TVRC to add this exciting amenity to the company’s pCareTV product lineup. Our ongoing 24×7 tech support, monitoring and maintenance will help increase patient satisfaction without any upfront capital expenditure. This benefit is something hospital executives and CIO’s have been requesting, so we are thrilled to move forward with this partnership.”

For more information about TVR Communications, visit the HIMSS booth #4271 or www.tvrc.com.

For more information about Inspire WiFi, please visit HIMSS booth #3023 or www.inspirewifi.com.

TVR Communications will be an exhibitor at this conference demonstrating
patient education and our interactive pCare TV system and technology. The
HIMSS (Healthcare Information and Management Systems Society) Conference is
the largest exhibition of healthcare information technology in the US with
over 900 companies exhibiting thousands of health IT product and services,
with over 250 first-time exhibiting companies offering new technology. This
is the place to see firsthand what new products and services will be offered
this year in the health IT market.

Visit web site: http://www.himssconference.org

5th-8th October 2010, Denver Convention Center

TVR Communications will be an exhibitor at this conference demonstrating patient education and holistic patient centered content and technology. Planetree is a model of care promoting mental, emotional, spiritual, social, and physical healing. It empowers patients and families through the exchange of information and encourages healing partnerships with caregivers. It seeks to maximize positive healthcare outcomes by integrating optimal medical therapies and incorporating art and nature into the healing environment.

Medcalm Channel programs are designed specifically to calm, comfort and lessen pain, and to promote wellness and positive patient outcomes. The company offers exclusive hospital content conceived for healing and creating a positive atmosphere for patients and their families. Programs by best-selling authors and integrative medical practitioners help prepare patients for surgery, lessen their pain, or support their recovery. Relaxing sounds, images, music and words transform waiting rooms, treatment suites, and patient rooms into positive, healing environments.

“We are proud to partner with Medcalm Corp.,” said Samir Batra, TVRC’s national practice leader for patient services. “Medcalm Corp. brings patients of all ages a wide selection of original and exclusive wellness and relaxation content while delivering flexibility to hospitals, as they can easily update their selections. By allowing hospitals and patients to choose programs rather than offering static content, this partnership engages patients and their families in their own healing process.”

“We are happy to have TVRC join Medcalm in our efforts to calm, inform, empower, and heal,” said Amy Gordon-Fisher, Medcalm Corp. founder and CEO. “Partnering with such an innovative interactive patient care system provides Medcalm with a huge base of hospitals so that our programs are available to their patients.”

Medcalm Corp. offers more than 50 carefully researched and created programs for everyone from pediatric to geriatric patients:
• The Medcalm Channel brings the only TV content by the foremost names in integrative and mind-body medicine into virtually any healthcare setting. . It offers exclusive, hospital content with the foremost names in sound healing, mind-body healing, integrative medicine and relaxation to your TV screens such as Dr. Steven Halpern, Dr. Christiane Northrup, Dr. Bernie Siegel, Dr. Wayne Dyer, and many others. Choose from an ever-expanding library of audio visual program packages or individual programs—including custom and care-specific programs and Spanish language translations. Relaxation and healing programs also support specific conditions, treatments or care protocols, for example, childbirth, cancer, anxiety, pain management, pre and post op and insomnia.
• Blue Monkey Planet, a revolutionary pediatric channel, provides wellness, relaxation and educational content as a part of an innovative series of family-friendly video programs. Medcalm also has worked with best-selling authors, sound healing musicians and pediatric psychologists to create programming designed to help children and their families prepare for surgery, reduce pain, and support recovery.
• So Smart! Productions bring top-rated education entertainment products to children, who can learn in an entertaining, engaging way thanks to Little Life Lessons, Early Discoveries and Vocabulary Adventures.
• The Medcalm Senior Channel offers geriatric patients the Unlock the Memories Health Care Solutions Series, a group of wellness, relaxation and trivia programs that provide a visual and auditory experience designed to stimulate cognitive thinking while engaging and entertaining patients.
• The Medcalm Channel Living Landscapes® HD Collection brings the world’s most inspiring natural environments to life through the magic of High Definition video and 5.1 surround sound. Each program features one of the world’s most stunning and inspiring places of beauty, combined with music and field-recorded natural surround-sound.

Last September, Lake Health successfully installed Medcalm’s HD Living Landscapes healing content at its brand-new 119-bed TriPoint Medical Center in Concord, Ohio.

“Since implementation, Medcalm content counts for 80 percent of all patient education and relaxation content viewed at TriPoint Medical Center, based on only 16 titles,” said Batra, who has been tracking data monthly. “Medcalm relaxation content is proving to be a large success at TriPoint, and it is fitting nicely into the hospital’s culture of relaxation.”

About Medcalm
Medcalm Corp is the foremost audio visual wellness solution and content provider based in New York. Medcalm’s audio and video solutions for healing and relaxation are proven to help medical professionals meet these objectives. Our solutions include a proprietary audio headphone system, the Medcalm Channel, Blue Monkey Planet and SO Smart! pediatric channels, Medcalm Senior and Living Landscapes HD Channel as well as extensive program libraries which bring the leading relaxation response techniques and renowned holistic practitioners to patient care environments. The channels are available for patients 24/7 via CCTV networks or sold through the best, interactive patient care companies. Best-in-class hospitals, doctors, dentists and treatment facilities rely on our mind-calming complementary care to reduce patient stress, create a sense of well-being and promote the body’s ability to heal. Patients, as a result, require fewer medications and experience less pain and shorter hospital stays—and these positive outcomes translate into measurable bottom-line rewards. Our products are currently sold in the U.S.A., Canada and Malaysia. For more information please see www.medcalm.com.

About TVRC
TVR Communications (TVRC) provides the broadest range of interactive patient services in the United States. TVRCdevelops and deploys interactive patient services solutions that actively involve the patient and the family in the care process. The company’s bedside applications, audio/visual products, and services to the healthcare industry enhance the patient care experience, reduce the burden on nurses, and provide staff and patient education as well as verification and reporting. TVRC has partnered with more than 400 facilities during its 50-plus years in the industry. For more information, visit www.tvrc.com.